SMA247 | Experience SMAX
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iOCO Next Generation Service Management
Automation 24×7 – fully managed, on-demand platform

A first for UK organisations, SMAX now runs on the iOCO Cloud, providing high scalability, greater flexibility to run and store applications and data, with access from anywhere. The analytics-based applications such as human resource workflow, application and service portfolio management, and financial tracking, use the latest AI and machine learning. Added to this simple user experience, with mobile applications, virtual agents, social collaboration, and chatbots driven by analytics and automation are all made possible by SMAX’s modern, user-friendly management portal.

iOCO SMAX is hosted in Private and Public Data Centres, satisfying UK business governance and compliance legislation requirements. Local expertise provides the most effective support and management.

iOCO Next Generation Service Management
Automation 24×7 – fully managed, on-demand platform

A first for UK organisations, SMAX now runs on the iOCO Cloud, providing high scalability, greater flexibility to run and store applications and data, with access from anywhere. The analytics-based applications such as human resource workflow, application and service portfolio management, and financial tracking, use the latest AI and machine learning. Added to this simple user experience, with mobile applications, virtual agents, social collaboration, and chatbots driven by analytics and automation are all made possible by SMAX’s modern, user-friendly management portal.

iOCO SMAX is hosted in Private and Public Data Centres, satisfying UK business governance and compliance legislation requirements. Local expertise provides the most effective support and management.

The first and only SMAX Managed Service in the UK offers these benefits:

  • Cloud-based, anywhere-access for new levels of collaboration and productivity
  • Self-service for increased user self-sufficiency and lower ticket volumes
  • End-to-end automation for increased service quality and service levels
  • Fully managed flexible subscription-based software-as-a-service model
  • Private and Public Data Centres, supporting data sovereignty and compliance

The first and only SMAX Managed Service in the UK offers these benefits:

  • Cloud-based, anywhere-access for new levels of collaboration and productivity
  • Self-service for increased user self-sufficiency and lower ticket volumes
  • End-to-end automation for increased service quality and service levels
  • Fully managed flexible subscription-based software-as-a-service model
  • UK-based data centres, supporting data sovereignty and compliance

iOCO Service Management – a Micro Focus Platinum partner

Powered by technology advances in AI, machine learning and automation, combined with smart analytics, collaboration, and a new container-based architecture.

SMAX gives you:

  • Accelerated agent productivity
  • Reduced ticket volumes
  • Increased user satisfaction

iOCO Service Management – a Micro Focus Platinum partner

Powered by technology advances in AI, machine learning and automation, combined with smart analytics, collaboration, and a new container-based architecture.

SMAX gives you:

  • Accelerated agent productivity
  • Reduced ticket volumes
  • Increased user satisfaction